Contact Us
Got a question about one of our reviews, spotted something out of date, or just want to flag a new sweepstakes casino for us to look at? We'd like to hear from you. This page explains how to reach New Sweepstakes Casinos and what to expect once you do.
Why readers get in touch
Most messages we receive fall into a handful of categories, and knowing which one fits your situation helps us route it faster:
- Accuracy checks: a welcome offer, redemption threshold, or eligible-state list has changed on an operator we cover.
- Editorial questions: how we compare RTP data, editorial ratings, or the order of the operators listed on the site.
- General feedback: your own experience playing on a sweepstakes casino site, positive or negative.
- Business or partnership enquiries: operators, agencies, or other publishers wanting to discuss our coverage.
How to reach us
The quickest way to contact us is by email at [email protected]. Please include the name of the sweepstakes casino you're referring to and, where relevant, a link or screenshot of the information you're flagging — this helps us verify claims before we amend anything on the site. We aim to acknowledge enquiries within a couple of business days.
What we can and can't help with
We're an independent comparison site, not a sweepstakes casino operator, so there are limits to what we can do directly:
- We cannot access, verify, or manage your account on any sweepstakes casino platform. Account access, identity verification, and redemption issues need to go through the operator's own support team.
- We cannot advise on whether a specific sweepstakes casino is legal for you to use in your state. Availability changes and varies by jurisdiction, so always check the operator's own terms and your state's current rules before signing up.
- We do not offer legal, tax, or financial advice. If you have questions about tax obligations on redeemed prizes, a qualified tax professional or official state guidance is the right place to start.
- We can update our own review content, correct factual errors, and pass along general feedback about an operator's service.
Before you write in about a specific offer
Welcome bonuses, coin packages, and promotional terms change often across the operators we track, including the ones featured on this page. If you've noticed a discrepancy between what we've published and what an operator currently displays, tell us the exact operator name and the date you checked — that speeds up our review considerably. For background on how the dual-currency model works and what "no purchase necessary" actually means in practice, our Responsible Gambling page and Terms and Conditions page cover the ground rules we follow when researching and ranking sites.
Learn more about how we work
If your question is really about who's behind New Sweepstakes Casinos or how we approach reviews generally, our About Us page has that background. It's a better starting point than a support email for questions about our methodology rather than a specific correction.
A note on responsible play
If you or someone you know is struggling with time or spending on any gaming platform, sweepstakes-based or otherwise, please see our Responsible Gambling page for resources. We're not able to provide support in that area directly, but we can point you toward organisations that can.